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A disaster or emergency situation can arise without notice, and can cause short or long term disruptions to essential services such as health care, police and fire prevention services, the supply of food and water, electricity and natural gas, and transportation and communications.
For information on how to prepare a 72-hour emergency kit, watch our video.
Happy Holidays! Alectra Utilities offices will be closed in observance of the Christmas and New Year’s statutory holidays.
Our holiday hours of operation are as follows:
Regular office hours resume on Thursday, January 2, 2025.
Start the New Year with My Alectra: Keep your bills up to date and go green by registering for My Alectra and paperless billing. Enjoy the convenience of managing your bills online, anytime, anywhere. Sign up now!
Need Additional Support? We have all the online forms you need to request our services including opening or closing an account, reporting an outage, and general inquiries.
