Time-of-Use Pricing

About Time-of-Use

Most residential and small business customers have a smart meter and pay Time‐of-Use (TOU) rates for electricity. There are three TOU price periods: On-peak, Mid-peak, and Off-peak. TOU price periods change twice a year in summer (May 1 to October 31) and in winter (November 1 to April 30).

The electricity you use from 7 p.m. to 7 a.m. every day, and all day on weekends and holidays, is the lowest TOU price all year round. With TOU pricing, you can help manage your electricity costs by shifting your usage to lower price periods when possible.

TOU rates are set by the Ontario Energy Board.

  • For Time-of-Use Pricing, Tiered Pricing, and Ultra-Low Overnight Pricing, Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.
  • Customers who have signed a contract with an energy retailer pay the price stated in their contract plus the Global Adjustment.

Current TOU Rates

November 01, 2024 - April 30, 2025

TOU On-Peak
15.8 ¢/kWh
TOU Mid-Peak
12.2 ¢/kWh
TOU Off-Peak
7.6 ¢/kWh
Weekday Winter

(November 1 - April 30)

TOU Winter
Weekend & Statutory Holidays

(ALL YEAR)

ToU Pricing Linear Time Chart by (OEB)
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Residential and Small Business customers can choose from three pricing options: Time-of-Use Pricing, Tiered Pricing, or Ultra-Low Overnight Pricing.

You can find more information on how to Choose My Rate Option to help you make an informed choice about which electricity price plan is right for you.

TOU Pricing - November 1, 2024 - April 30, 2025
2025 Holiday Schedule for TOU Prices

Electricity used on weekends and holidays is charged the off-peak price during both the winter and summer periods. Off-peak prices are in effect on the following 2025 holidays:

HOLIDAY

DAY OF OFF-PEAK PRICING

New Year's Day

Family Day

Good Friday

Victoria Day

Canada Day

Civic Holiday

Labour Day

Thanksgiving Day

Christmas Day

Boxing Day

TOU Pricing - May 1, 2024 - October 31, 2024
2024 Holiday Schedule for TOU Prices

Electricity used on weekends and holidays is charged the off-peak price during both the winter and summer periods. Off-peak prices are in effect on the following 2024 holidays:

HOLIDAY

DAY OF OFF-PEAK PRICING

New Year's Day

Family Day

Good Friday

Victoria Day

Canada Day

Civic Holiday

Labour Day

Thanksgiving Day

Christmas Day

Boxing Day

TOU Pricing - November 1, 2023 - April 30, 2024

Find more historical electricity prices at the Ontario Energy Board.

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Alectra Utilities Holiday Office Hours

Happy Holidays! Alectra Utilities offices will be closed in observance of the Christmas and New Year’s statutory holidays. 

Our holiday hours of operation are as follows: 

  • Tuesday, December 24, 2024: 8:30 a.m to 12:00 p.m. 
  • Wednesday, December 25, 2024: Closed 
  • Thursday, December 26, 2024: Closed 
  • Tuesday, December 31, 2024: 8:30 a.m to 12:00 p.m. 
  • Wednesday, January 1, 2025: Closed 

Regular office hours resume on Thursday, January 2, 2025. 

Start the New Year with My Alectra: Keep your bills up to date and go green by registering for My Alectra and paperless billing. Enjoy the convenience of managing your bills online, anytime, anywhere. Sign up now

Need Additional Support? We have all the online forms you need to request our services including opening or closing an account, reporting an outage, and general inquiries.

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