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You can change your location any time by clicking the My Location button at the bottom of any web page.
Call 1-833-ALECTRA, select one for outages and emergencies
Station isolation requests – coming soon
Submit your request through our New Connections Portal
Happy Holidays! Alectra Utilities offices will be closed in observance of the Christmas and New Year’s statutory holidays.
Our holiday hours of operation are as follows:
Regular office hours resume on Thursday, January 2, 2025.
Start the New Year with My Alectra: Keep your bills up to date and go green by registering for My Alectra and paperless billing. Enjoy the convenience of managing your bills online, anytime, anywhere. Sign up now!
Need Additional Support? We have all the online forms you need to request our services including opening or closing an account, reporting an outage, and general inquiries.