Your location is required in order to give you accurate and relevant information. Please select your location from the list below.
You can change your location any time by clicking the My Location button at the bottom of any web page.
Welcome to Alectra Utilities, the local electricity distributor serving the communities of Alliston, Aurora, Barrie, Beeton, Bradford West Gwillimbury, Brampton, Guelph, Hamilton, Markham, Mississauga, Penetanguishene, Richmond Hill, Rockwood, St. Catharines, Thornton, Tottenham and Vaughan – it’s nice to meet you.
Opening a new account in Guelph or Rockwood? Alectra Utilities (formerly Guelph Hydro) can help.
Happy Holidays! Alectra Utilities offices will be closed in observance of the Christmas and New Year’s statutory holidays.
Our holiday hours of operation are as follows:
Regular office hours resume on Thursday, January 2, 2025.
Start the New Year with My Alectra: Keep your bills up to date and go green by registering for My Alectra and paperless billing. Enjoy the convenience of managing your bills online, anytime, anywhere. Sign up now!
Need Additional Support? We have all the online forms you need to request our services including opening or closing an account, reporting an outage, and general inquiries.
