Tiered Pricing

About Tiered Pricing

With Tiered Pricing, you can use a certain amount of electricity each month at a lower price. Once that limit (threshold) is exceeded, a higher price applies.

  • The monthly Tier threshold for residential customers changes twice a year: 600 kWh during the summer period (May 1 to October 31); 1,000 kWh during the winter period (November 1 to April 30).
  • The monthly Tier threshold for small business customers is 750 kWh all year round.

Tiered pricing rates are set by the Ontario Energy Board.

  • For Time-of-Use Pricing, Tiered Pricing, and Ultra-Low Overnight Pricing, Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.
  • Customers who have signed a contract with an energy retailer pay the price stated in their contract plus the Global Adjustment.

Current Tiered Rates

November 01, 2024 - April 30, 2025

Tier 1
9.3 ¢/kWh
Tier 2
11.0 ¢/kWh
Residential Winter

(November 1 - April 30)

Tiered Residential
Small Business

(ALL YEAR)

Tiered Pricing Small Business Summer Bar Chart
Tip Image

Residential and Small Business customers can choose from three pricing options: Time-of-Use Pricing, Tiered Pricing, or Ultra-Low Overnight Pricing.

You can find more information on how to Choose My Rate Option to help you make an informed choice about which electricity price plan is right for you.

Tiered Pricing – November 1, 2024 – April 30, 2025

Season

Usage

Price

Applies To

Winter

Up to 1,000 kWh per month

$0.093 per kWh

Residential accounts

More than 1,000 kWh per month

$0.11 per kWh

Residential accounts

All Seasons

Up to 750 kWh per month

$0.093 per kWh

Non-residential accounts

More than 750 kWh per month

$0.11 per kWh

Non-residential accounts

Tiered Pricing - May 1, 2024 – October 31, 2024

Season

Usage

Price

Applies To

Summer

Up to 600 kWh per month

$0.103 per kWh

Residential accounts

More than 600 kWh per month

$0.125 per kWh

Residential accounts

All Seasons

Up to 750 kWh per month

$0.103 per kWh

Non-residential accounts

More than 750 kWh per month

$0.125 per kWh

Non-residential accounts

Tiered Pricing - November 1, 2023 – April 30, 2024

Season

Usage

Price

Applies To

Winter

Up to 1,000 kWh per month

$0.103 per kWh

Residential accounts

More than 1,000 kWh per month

$0.125 per kWh

Residential accounts

All Seasons

Up to 750 kWh per month

$0.103 per kWh

Non-residential accounts

More than 750 kWh per month

$0.125 per kWh

Non-residential accounts

Find more historical electricity prices at the Ontario Energy Board.

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Alectra Utilities Holiday Office Hours

Happy Holidays! Alectra Utilities offices will be closed in observance of the Christmas and New Year’s statutory holidays. 

Our holiday hours of operation are as follows: 

  • Tuesday, December 24, 2024: 8:30 a.m to 12:00 p.m. 
  • Wednesday, December 25, 2024: Closed 
  • Thursday, December 26, 2024: Closed 
  • Tuesday, December 31, 2024: 8:30 a.m to 12:00 p.m. 
  • Wednesday, January 1, 2025: Closed 

Regular office hours resume on Thursday, January 2, 2025. 

Start the New Year with My Alectra: Keep your bills up to date and go green by registering for My Alectra and paperless billing. Enjoy the convenience of managing your bills online, anytime, anywhere. Sign up now

Need Additional Support? We have all the online forms you need to request our services including opening or closing an account, reporting an outage, and general inquiries.

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