Company Overview

Shaping the future of energy as we know it

Alectra Inc., through its subsidiary Alectra Utilities Corporation, serves approximately one million homes and businesses across an 1,924 square kilometre service territory comprising 17 communities including Alliston, Aurora, Barrie, Beeton, Brampton, Bradford West Gwillimbury, Guelph, Hamilton, Markham, Mississauga, Penetanguishene, Richmond Hill, Rockwood, St. Catharines, Thornton, Tottenham and Vaughan. The Alectra family of companies includes Alectra Inc. (Mississauga), Alectra Utilities Corporation (Hamilton) and Alectra Energy Solutions (Vaughan).

Our goal is to be the energy ally that our customers expect us to be. We are equipped to discover the possibilities of energy conservation and new technologies for enhancing the quality of life in the communities we serve.

Discover your new energy. Shape the future. Discover the possibilities.

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Alectra Utilities Holiday Office Hours

Happy Holidays! Alectra Utilities offices will be closed in observance of the Christmas and New Year’s statutory holidays. 

Our holiday hours of operation are as follows: 

  • Tuesday, December 24, 2024: 8:30 a.m to 12:00 p.m. 
  • Wednesday, December 25, 2024: Closed 
  • Thursday, December 26, 2024: Closed 
  • Tuesday, December 31, 2024: 8:30 a.m to 12:00 p.m. 
  • Wednesday, January 1, 2025: Closed 

Regular office hours resume on Thursday, January 2, 2025. 

Start the New Year with My Alectra: Keep your bills up to date and go green by registering for My Alectra and paperless billing. Enjoy the convenience of managing your bills online, anytime, anywhere. Sign up now

Need Additional Support? We have all the online forms you need to request our services including opening or closing an account, reporting an outage, and general inquiries.

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